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Hotel Lisboa Casino Macau Privacy Policy – A Clear Guide to Your Personal Information

Hotel Lisboa Casino Macau Privacy Policy – How Personal Information Is Managed

Hotel Lisboa Casino Macau Privacy Policy explains the general approach applied within the wider SJM environment when personal data is provided through digital channels or relevant offline activities. Depending on the service used, we may receive information needed for accommodation, reservations, membership, transactions, enquiries or other requested experiences. The exact information required depends on the purpose for which it is collected.


Information provided directly can include a name, postal or electronic contact details, telephone number, travel and reservation details and, where relevant, payment information. Certain transactions can also require a date of birth, passport or identity-document details. Membership and account services may involve information required to establish and administer the relevant account and benefits.


Hotel Lisboa Casino Macau Privacy Policy also covers information that can be collected automatically when digital channels or property Wi-Fi services are used. This can include technical data such as browser and device information, login details, IP address, session information and records of how digital services are accessed or used. Cookies may be used to remember preferences, support selected functionality and produce information about channel usage.


We use personal data for purposes connected with delivering requested services, managing reservations, responding to enquiries, verifying identity, administering membership benefits, processing eligible transactions and providing relevant communications. Information may be shared within the SJM Group or with authorised service providers and other parties where permitted or required, subject to applicable safeguards. Personal data is retained only for as long as necessary for the relevant purposes or applicable legal, regulatory or contractual requirements, and recognised access, rectification or updating requests can be made in accordance with applicable rules.


Hotel Lisboa Casino Macau Privacy Policy data overview


Data type Typical purpose Handling approach
Identity details Identity verification, accounts and eligible services Access is controlled according to operational and security requirements
Contact details Reservations, enquiries and permitted communications Used for the relevant service and managed under applicable privacy controls
Booking and transaction data Reservations, purchases and requested services Retained according to purpose and applicable obligations
Membership activity Loyalty membership, benefits and eligible offers Processed according to membership and privacy conditions
Technical information Platform operation, diagnostics and usage analysis Security and confidentiality measures are applied
Cookies and preferences Preferences, functionality and usage statistics Browser settings can provide controls over cookies

Frequently Asked Questions

Personal data can be required to provide services that a guest requests, such as reservations, account functions, membership benefits, transactions or responses to enquiries. We may also use appropriate information for identity verification, service administration and permitted communications.

Data subjects may request access to, rectification of or updates to personal information in accordance with the applicable privacy framework. Marketing preferences can also be managed through the procedures made available under the relevant policy and service.